We pride ourselves on being a small, veteran-owned and operated business, and our dedicated team works diligently to meet our customers' needs. Our goal is to provide the highest level of customer service possible. Shipping: We aim to process and ship most orders within one business day of receipt. We utilize USPS Ground Advantage or UPS Ground for all shipments. While delivery typically takes 1-4 business days depending on the final destination, we kindly note that neither Olives So Divine, USPS, nor UPS can guarantee exact delivery dates. At this time, we are pleased to offer shipping within the contiguous United States only. Shipping costs will be calculated automatically during the checkout process. For orders that qualify for free shipping, please be aware that this applies only to the initial shipping. In the event that an order is returned to us through no fault of our own, we will kindly require the customer to cover our current flat rate shipping fee before we can reship the package. We accept all major credit cards, including American Express, Discover, Mastercard, and Visa. Curbside Pickup: We are happy to offer curbside pickup at no additional cost. Customers may place curbside pickup orders online or by telephone, and appointments are generally available within 24 to 48 hours of order placement. Refund Policy: We are not able to accept exchanges or returns for food products. However, if you are dissatisfied with a product, please let us know so we can resolve the issue. Please contact us for return information. Please note that all shipping charges are non-refundable. Privacy Policy: Your privacy is very important to us. We have developed this policy to help you understand how we collect, use, communicate, disclose, and manage personal information. We will collect and use personal information solely for the purposes we specify and for other compatible purposes, unless we obtain the individual's consent or as required by law. We will gather personal information by lawful and fair means, and, when appropriate, with the knowledge or consent of the individual involved. Personal data should be relevant to the purposes for which it is collected and used and limited to the extent necessary for those purposes. We will protect personal information with reasonable security measures against loss, theft, unauthorized access, disclosure, copying, use, or modification. We will make information about our policies and practices regarding personal information management readily available to our customers. We are committed to conducting our business according to these principles to ensure that the confidentiality of personal information is protected and maintained. Thank you for your understanding and support!